Returns & Exchanges

At Betty Brown Boutique Ltd, we want you to love your purchase; however, if you are not entirely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all items are returned in their original condition, unworn and with tags attached.

1

Initiate Your Return

Log into our online portal with your order number and email address to select the items you wish to return and receive a return authorization.

2

Package Your Items

Securely pack the products in their original packaging, ensuring the inclusion of the packing slip to help our team identify your order quickly.

3

Ship the Parcel

Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location or local post office.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing